House rules

House rules Fysio.com

Welcome to Fysio.com. In order to make the best possible communication between you and your therapist, we have set up a number of house rules. Please read this carefully.

How to make an appointment
We want full attention for our patient. Therefore make an appointment in the following way:
By mail: Info@fysio.com
Per WhatsApp: + 31641537401 (Note: No phone, only WhatsApp)

Cancel Appointment
At least 24 hours in advance
Within 24 hours The entire amount of the treatment will be charged
Cancel at any time (including last minute) by mail or Whatsapp.

Personal contact between you and your therapist
We strive to keep the contact between you and your therapist personal. If you want to make an appointment or if you have a question for your therapist, please email:
firstname@fysio. com. For example: Sigrid = sigrid@fysio.com

Liability
The practice shall not be liable for any loss, damage or theft of your property.

Payments
Please pay directly after your treatment (if you are not supplementary insured)
We do not accept cash.

Customer satisfaction:
When the treatment is completed, you will automatically receive an anonymous customer satisfaction survey. Which we kindly ask you to fill in so that we can further improve our quality.

Privacy laws
If you choose to be treated with us, you will automatically choose to accept the terms and conditions, the handling, the privacy and the complaints system. These can be found on our website: www.fysio.com. If you want it on paper we can print out the documents for you.

So:

 

  • Only mail/Whatsapp instead of phone
  • own responsibility for your health insurance
  • In case of cancellation, please cancel at least 24 hours in advance
  • Please direct pin your payment after treatment.

 

Any questions and/or comments? Mail to Info@fysio.com